Important Numbers

Disaster Assistance.gov
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FEMA - 800-462-7584
             800-621-3362

RED CROSS - 800-733-2767

Helpful Information and Websites

Federal Disaster Assistance
  • National Flood Insurance Program policyholders may call 1-800-621-3362 from 8 a.m. to 6 p.m. (CDT) for general information, servicing of claims, or technical assistance. 
  • Texans who have sustained property damage from severe storms and flooding are urged to register with the Federal Emergency Management Agency (FEMA) at disasterassistance.gov.
Other Disaster Resources
  • For road closures across Texas, click here. 
  • For general help evacuating, call 211.
  • Download the FEMA app for iPhone with emergency information by county here.
  • For information about how to volunteer at a shelter, contact the Red Cross at 800-928-4271.
  • Individuals who sustained damage within the State of Texas may call 800-621-3362 to register with FEMA. 
  • Review Severe Weather safety tips here. 
  • To get help filing a personal insurance claim, call the Texas Department of Insurance's Consumer Help Line: 800-252-3439 (Note: this is not an emergency number).
Replacing Lost or Damaged Documents
  • SNAP Card (food stamps): call the Lonestar helpdesk toll-free at 1-800-777-7328.
  • Green Cards: Call 800-375-5283 or click here.
  • Birth and Death Certificates: Call 888-963-7111 or visit this website.
  • Texas Driver's License: Call 512-424-2600 or click here.
  • Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: Call 877-275-3342 or click here.
  • Credit Cards: Contact your issuing institution: American Express (800-992-3404), Discover (800-347-2683), MasterCard (800-622-7747), or Visa (800-847-2911).
  • Credit Reports: Contact Equifax, Experian, or Transunion at 877-322-8228 or visit annualcreditreport.com
  • Social Security Card: Call 800-772-1213 or click here.
  • Fraud Alerts or a Credit Freeze: Call 877-438-4338 or click here.
  • Medicare Cards: Call 800-772-1213 or click here.
  • Passport: Call 202-955-0430 or 877-487-2778 or click here.
  • U.S. Savings Bonds: Call 800-722-2678 or 800-553-2663 or click here.
  • Tax Returns: Call 800-829-1040 or click here.
  • Military Records: Call 866-272-6272 or click here.
  • Vehicle Titles: Call 888-368-3689 or click here.
  • Replace a Texas Marriage Record or Certificate: Visit this website for statewide information or visit this sitefor your issuing Clerk of Court.
  • Proof of Address/Residency: Click here.

​School Nutrition and Meals Information
The Texas Department of Agriculture Food and Nutrition Division is working to provide schools with all the information they need to operate as shelters, accommodate displaced students and resume operations in the wake of Hurricane Harvey. For information visit http://www.squaremeals.org/FandNResources/HarveyUpdatesforTexasNutritionPrograms.aspx
School Districts including Districts of Innovation, and charters that use their USDA school food inventory to provide meals to those affected by Hurricane Harvey should refer to the Texas Department of Agriculture (TDA) website at http://www.squaremeals.org/Programs/FoodAssistanceforDisasterRelief.aspx.
What qualifies to be replenished by the USDA/TDA at no cost will depend on each unique situation and can change pending approval of waivers from the USDA. The Summer feeding program and Child and Adult Care Food Program (CACFP) provide additional flexibility to allow school districts and charter schools to feed students before school reopens. Additionally TDA has received several waivers from USDA in regards to meal pattern and meal service times as well as the ability to feed students at no cost to the family. This provision is effective until September 30, 2017 with the possibility for TDA to request to extend as necessary.   If you have questions please contact TDA and refer to the website at http://www.squaremeals.org/Programs/FoodAssistanceforDisasterRelief.aspx. The website will be updated as new information becomes available.